24/7 Service support

Kontron Helpdesk provides 24/7 service support and fast access to expert help to resolve your hardware and software issues, minimize downtime, and return personnel to productivity in a cost-effective manner. 

Helpdesk services:
  • 24/7
  • SLA
  • First level troubleshooting
  • Telephone support
  • Remote support

Online Ticket System

The online ticket system provides organized means of processing your incoming issue requests and helps our service team to keep a track on all your support inquiries. Based on our accumulated long-term experience our engineers are able to arrange fast and adequate help and professional service to resolve your ticket inquiries in a timely manner.